{"id":5156,"date":"2026-01-19T17:24:39","date_gmt":"2026-01-19T17:24:39","guid":{"rendered":"https:\/\/isimarkets.com\/?p=5156"},"modified":"2026-03-18T23:27:26","modified_gmt":"2026-03-18T23:27:26","slug":"success-zh-hans","status":"publish","type":"page","link":"https:\/\/isimarkets.com\/zh-hans\/approach-zh-hans\/success-zh-hans\/","title":{"rendered":"\u5ba2\u6237\u6210\u529f"},"content":{"rendered":"<div id=\"cs-content\" class=\"cs-content\"><div class=\"x-section e5156-e1 m3z8-0 breadcrumbs\" id=\"breadcrumbs\"><div class=\"x-row x-container max width e5156-e2 m3z8-1 m3z8-2 m3z8-3 m3z8-4 m3z8-9\"><div class=\"x-row-inner\"><div class=\"x-col e5156-e3 m3z8-j\"><nav class=\"x-crumbs e5156-e4 m3z8-l\" role=\"navigation\"><ol class=\"x-crumbs-list\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/BreadcrumbList\" aria-label=\"Breadcrumb Navigation\"><li class=\"x-crumbs-list-item\" itemprop=\"itemListElement\" itemscope itemtype=\"http:\/\/schema.org\/ListItem\"><a class=\"x-crumbs-current x-crumbs-link\" itemtype=\"http:\/\/schema.org\/Thing\" itemprop=\"item\" href=\"https:\/\/isimarkets.com\/zh-hans\/\" title=\"You Are Here\"><span itemprop=\"name\">Home<\/span><\/a><meta itemprop=\"position\" content=\"1\"><\/li><\/ol><\/nav><\/div><\/div><\/div><\/div><div class=\"x-section e5156-e5 m3z8-0 hero title\" id=\"title\"><div class=\"x-row x-container max width e5156-e6 m3z8-1 m3z8-2 m3z8-3 m3z8-5 m3z8-a m3z8-b\"><div class=\"x-row-inner\"><div class=\"x-col e5156-e7 m3z8-j\"><span class=\"x-image e5156-e8 m3z8-m m3z8-n\"><img decoding=\"async\" src=\"https:\/\/isimarkets.com\/wp-content\/uploads\/Customer-Success-Banner-scaled.webp\" width=\"1280\" height=\"519\" alt=\"Three people in a casual office setting focus intently on a laptop screen displaying a document. The atmosphere is thoughtful and collaborative.\" loading=\"lazy\"><\/span><\/div><\/div><\/div><div class=\"x-row x-container max width e5156-e9 m3z8-1 m3z8-2 m3z8-3 m3z8-5 m3z8-a m3z8-c\"><div class=\"x-row-inner\"><div class=\"x-col e5156-e10 m3z8-j\"><div class=\"x-text x-content e5156-e11 m3z8-o m3z8-p\"><h1>Going the extra mile<\/h1>\n<h2><mark>Enabling customer<br \/>\nsuccess<\/mark><\/h2><\/div><\/div><\/div><\/div><div class=\"x-row x-container max width e5156-e12 m3z8-1 m3z8-2 m3z8-3 m3z8-5 m3z8-a m3z8-d\"><div class=\"x-row-inner\"><div class=\"x-col e5156-e13 m3z8-j\"><div class=\"x-text x-content e5156-e14 m3z8-o m3z8-p\">We recognize that our clients don\u2019t just look to us for high-quality content and data. They also value support to help extract maximum value from our services and achieve their objectives.<\/div><\/div><\/div><\/div><\/div><section class=\"x-section e5156-e15 m3z8-0\"><div class=\"x-row x-container max width e5156-e16 m3z8-1 m3z8-3 m3z8-5 m3z8-6 m3z8-a m3z8-e\"><div class=\"x-row-inner\"><div class=\"x-col e5156-e17 m3z8-j m3z8-k\"><div class=\"x-text x-content e5156-e18 m3z8-o m3z8-q\">Our best-in-class customer success team, customer support team, dedicated account managers, economists and industry experts and technology specialists across the world help our clients to achieve their objectives.<\/div><\/div><\/div><\/div><\/section><section class=\"x-section e5156-e19 m3z8-0 features beige\" id=\"features\"><div class=\"x-row x-container max width e5156-e20 m3z8-1 m3z8-2 m3z8-3 m3z8-7 m3z8-f m3z8-g\"><div class=\"x-row-inner\"><div class=\"x-col e5156-e21 m3z8-j\"><div class=\"x-text x-content e5156-e22 m3z8-o m3z8-p\"><h2>Client onboarding<\/h2><\/div><\/div><div class=\"x-col e5156-e23 m3z8-j\"><div class=\"x-text x-content e5156-e24 m3z8-o m3z8-p\"><ul>\n \t<li>\n<h3>Onboarding support<\/h3>\n<p>During the onboarding stage, our client support representatives will walk you through how to efficiently operate and navigate our platforms. It is important for us to ensure that all of our users know how to find all of the information that they need.<\/p>\n<\/li>\n \t<li>\n<h3>Round-the-clock-support<\/h3>\n<p>Our client success team and support team and subject matter experts are on hand to respond immediately users' enquiries 24\/5 by email or live chat. We provide support in English and local languages in Cantonese, Mandarin, Polish, Spanish and Portuguese.<\/p>\n<\/li>\n \t<li>\n<h3>API support<\/h3>\n<p>Our client support representatives will be on hand to explore the functionality and advantages that our API solution could present for you.<\/p>\n<\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/section><span class=\"x-image e5156-e25 m3z8-m m3z8-n\"><img decoding=\"async\" src=\"https:\/\/isimarkets.com\/wp-content\/uploads\/Customer-Success-Full-Width-Image-scaled.webp\" width=\"1280\" height=\"480\" alt=\"A man with gray hair and glasses gestures while talking to a woman with curly hair in an office. The setting is bright, conveying a focused atmosphere.\" loading=\"lazy\"><\/span><section class=\"x-section e5156-e26 m3z8-0 features beige\"><div class=\"x-row x-container max width e5156-e27 m3z8-1 m3z8-2 m3z8-3 m3z8-7 m3z8-f m3z8-h\"><div class=\"x-row-inner\"><div class=\"x-col e5156-e28 m3z8-j\"><div class=\"x-text x-content e5156-e29 m3z8-o m3z8-p\"><h2>Client training<\/h2><\/div><\/div><div class=\"x-col e5156-e30 m3z8-j\"><div class=\"x-text x-content e5156-e31 m3z8-o m3z8-p\"><ul>\n \t<li>\n<h3>Client webinars &amp; workshops<\/h3>\n<p>We develop bespoke training workshops based on the specific requirements of our clients. Users benefit from direct access to product experts as well as continuous online learning assets.<\/p>\n<\/li>\n \t<li>\n<h3>Training resources<\/h3>\n<p>Our platforms hosts tutorial videos that help users to navigate and better understand the platform, tools and features. On-going support with finding data and information<\/p>\n<\/li>\n \t<li>\n<h3>Dedicated account manager<\/h3>\n<p>Our account managers ensure users make the most out of the CEIC, EMIS, EPFR and REDD platforms through scheduled training sessions<\/p>\n<\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/section><section class=\"x-section e5156-e32 m3z8-0 text-image\"><div class=\"x-row x-container max width e5156-e33 m3z8-1 m3z8-2 m3z8-7 m3z8-8 m3z8-f m3z8-i\" id=\"unique-coverage\"><div class=\"x-row-inner\"><div class=\"x-col e5156-e34 m3z8-j\"><span class=\"x-image e5156-e35 m3z8-m\"><img decoding=\"async\" src=\"https:\/\/isimarkets.com\/wp-content\/uploads\/Marika-Lesell.png\" width=\"1646\" height=\"1648\" alt=\"Image\" loading=\"lazy\"><\/span><\/div><div class=\"x-col e5156-e36 m3z8-j\"><div class=\"x-text x-content e5156-e37 m3z8-o m3z8-p\"><h5>\u201cAs Global Head of Customer Success, I\u2019m deeply passionate about client service because real impact comes from strong relationships. Together with our global team, we work closely with customers on the ground to understand their needs, deepen partnerships, and consistently deliver meaningful value.\u201d<\/h5>\n<p>Marika Lesell, Head of Customer Success<\/p><\/div><\/div><\/div><\/div><\/section><div class=\"cs-content x-global-block x-global-block-4994 e5156-e38\"><section class=\"x-section e4994-e2 m3uq-0 cta accent\" id=\"cta\"><div class=\"x-row x-container max width e4994-e3 m3uq-1 m3uq-2\"><div class=\"x-row-inner\"><div class=\"x-col e4994-e4 m3uq-3\"><div class=\"x-text x-content e4994-e5 m3uq-4\"><h2>Request Demo<\/h2>\n<p class=\"highlight\"><mark>Turn complexity into clarity<\/mark><\/p>\n<p class=\"cta\"><a class=\"button request-demo\" href=\"\/demo\/\">Request Demo<\/a><\/p><\/div><\/div><div class=\"x-col e4994-e6 m3uq-3\"><div class=\"x-text x-content e4994-e7 m3uq-4\"><div class=\"x-image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/isimarkets.com\/wp-content\/uploads\/Demo-06.webp\" alt=\"\" width=\"2000\" height=\"2000\" class=\"alignnone size-full wp-image-4824\" srcset=\"https:\/\/isimarkets.com\/wp-content\/uploads\/Demo-06.webp 2000w, https:\/\/isimarkets.com\/wp-content\/uploads\/Demo-06-300x300.webp 300w, https:\/\/isimarkets.com\/wp-content\/uploads\/Demo-06-1024x1024.webp 1024w, https:\/\/isimarkets.com\/wp-content\/uploads\/Demo-06-150x150.webp 150w, https:\/\/isimarkets.com\/wp-content\/uploads\/Demo-06-768x768.webp 768w, https:\/\/isimarkets.com\/wp-content\/uploads\/Demo-06-1536x1536.webp 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><\/div><\/div><\/div><\/div><\/div><\/section><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>HomeGoing the extra mile Enabling customer successWe recognize that our clients don\u2019t just look to us for high-quality content and data. They also value support to help extract maximum value from our services and achieve their objectives.Our best-in-class customer success team, customer support team, dedicated account managers, economists and industry experts and technology specialists across the world help our clients&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":5138,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"template-blank-4.php","meta":{"content-type":"","cpa_authors":[],"cpa_override_default":false,"footnotes":""},"class_list":["post-5156","page","type-page","status-publish","hentry","no-post-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u5ba2\u6237\u6210\u529f - ISI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/isimarkets.com\/zh-hans\/approach-zh-hans\/success-zh-hans\/\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u5ba2\u6237\u6210\u529f - ISI\" \/>\n<meta property=\"og:description\" content=\"HomeGoing the extra mile Enabling customer successWe recognize that our clients don\u2019t just look to us for high-quality content and data. 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